Terms of service

These Terms of Service apply to your use of fratellighibellini.com and to any purchase you make from us. By using the site or placing an order, you agree to them.

Who we are

The site is operated by [Legal entity name], [Address] ("Fratelli Ghibellini", "we", "us"). The online store runs on Shopify.

Products

Our products are foods. We describe them, their origin and their ingredients as accurately as we can, and photographs are illustrative: packaging and harvests can vary. Always read the label, including the ingredients and allergen information, before consuming. If you have an allergy or dietary restriction, contact us before ordering.

Orders and prices

All prices are shown in [US dollars]. We may refuse or cancel an order, for example if a product is unavailable or a price was shown in error; if we do, we will refund any payment in full. A contract is formed when we send your shipping confirmation.

Shipping, customs and risk

Orders are shipped internationally from Peru as described in our Shipping Policy. [Import duties and taxes are the recipient's responsibility unless included at checkout.] Risk of loss passes to you on delivery.

Returns

Our Refund Policy explains what we can refund and replace. Nothing in these terms limits rights you have under the consumer laws of your country.

Subscriptions

If you subscribe, you authorise us to charge your payment method at the interval you choose until you cancel. You can pause, skip or cancel at any time before the next billing date.

Gift cards

Gift cards can be used on fratellighibellini.com and cannot be exchanged for cash, except where required by law.

Content

The Fratelli Ghibellini name, the lion and flag mark, the Fine Goods seal, illustrations, texts and photographs on this site belong to us or our licensors and may not be used without permission.

Liability

To the extent permitted by law, we are not liable for indirect or consequential losses, and our total liability for any order is limited to the amount you paid for it.

Governing law

These terms are governed by the laws of [Peru / State of …], without prejudice to the mandatory consumer protections of your country of residence.

Changes and contact

We may update these terms; the version on this page applies to new orders. Questions: [email].